The Kcal Franchisee

The Kcal Way of Doing

A warm welcome from Kcal and a sincere thank you for your interest

If you like the idea of radically changing the fast food industry and making a profound difference to the health and wellness of others, then you’ve come to the right place. Never before has there been such a drive towards being healthy and living long, active lives.

To enquire today and take the first step towards running your own Kcal venture, please simply complete the Franchise Application Form and return the same to Kcal today, and a member of our team will be in touch with you.

If you have any questions in the meantime, please feel free to call us at 971-4-434-4111 or email us at [email protected] or Drop Us A Line

Do you wish to know more about about Franchise Packs or Why Kcal or FAQs on Kcal.

Online Franchise Application Form
 

Career at Kcal

The Kcal Way of Doing

Be part of our ever growing team of passionate lifestyle changers!

Our core values:

  • Production
  • We believe in results, not reasons.
  • We have a “can do” positive attitude and drive to get the job done.
  • We serve our customer through the high quality of our products and services
  • Productivity
  • We recognize that strength and our competitive advantage is and always will be, our people.
  • We are a great place to work where people are inspired to be the best they can be.
  • We work with others as a team to accomplish results and win
  • Passion
  • We are passionate about our Business, our Brands and our Food
  • We are committed in heart and mind
  • We value passion, determination, perseverance, and the sense of urgency
  • We value, promote and fiercely protect our reputation
  • Planet
  • We believe we should have a positive impact on the communities we serve
  • We believe in supporting our communities
 

Jobs at Kcal

BUSINESS DEVELOPMENT EXECUTIVE (Female)

Purpose of the role

The Business Development Executive will be focusing on building new business, generating sales and creating brand awareness for Kcal Extra. Reporting to the Kcal Extra Operations Manager, his/her primary tasks includes but not limited to the development of our Partner in health (PIH) program with private corporation and government entities, develop strategic partnership with businesses that share mutual goals and interest, partner with gyms, clinics as well as individuals to promote our meal plans for a commission return and organizing events to showcase our product.

  • Key Areas of Responsibilities
  • Research organizations and individuals to identify new leads.
  • Nurture and manage new business leads, with the help of our CRM.
  • Maintaining a good relationship with existing partners by following up with them and identify AOI.
  • Attend conferences, meetings, and industry events.
  • Setting up daily meetings with a potential partner.
  • Organizing weekly events to showcase our product.
  • Partner with entities for either our PIH program, strategic partnership or commission based partnership
  • Work with the nutrition team and sales team assist with events and promotion.
  • Identify, approach and manage a brand ambassadors with the help of the marketing department.
  • Present monthly update regarding existing and potential partners.
  • Send weekly report on the same.
  • Professional Requirements
  • Graduation/Equivalent in business administration, sales or relevant field
  • Proficiency in MS Office
  • Proficiency in English
  • Must have UAE driving license
  • Interpersonal Requirements
  • Proven working experience as a business development executive, sales executive or a relevant role
  • Proven track record in business development/sales
  • Experience in customer support is a plus
  • Market knowledge
  • Communication and negotiation skills
  • Ability to build rapport
  • Time management and planning skills
  • Job Type
  • Full-time
  • Salary
  • AED 8000 + Incentives + Fuel + Standard benefits
  • Required language(s)
  • English
  • Required license or certification
  • UAE Driving License

Please forward your CV to

TELESALES EXECUTIVE

Purpose of the role

The Telesales Executive is responsible to present the company products with integrity to customers within the UAE. S/he will handle the accounts of Kcal customers and provide them with efficient customer service.

  • Key Areas of Responsibilities
  • Identifies business opportunities by identifying and evaluating prospects though various channels.
  • Initiate and follow up the sales process from initial contact phase till closure
  • Serve as point of contact for customers and answer their service related queries in person and on the phone
  • Develop and maintain productive business relationships with all prospects, partners and clients.
  • Develop Business strategic plans and procedure for the market that ensures achievement of company sales.
  • Work closely with the marketing & Sales team to develop sales collateral suitable for target market and to accomplish best result within Kcal Healthy Fast food.
  • Continuously works for organizational process improvement, providing input to the sales and marketing teams to refine processes and cater to new and emerging market opportunities
  • Maintains relationships with clients by providing support, information and guidance
  • Contribute to the planning and creation of quarterly Sales & Promotions.
  • Responsible to generate traffic / foot fall of the restaurants.
  • Professional Requirements
  • Bachelor's degree or equivalent with MS office knowledge
  • At least 2 years experience in Sales
  • Excellent communication skills in English & Arabic.
  • Additional Requirements
  • Telesales 1 year
  • Job Type
  • Full-time
  • Salary
  • AED 6000 - 8000 + Incentives + Standard benefits
  • Required language(s)
  • English
  • Arabic

Please forward your CV to

TELESALES SUPERVISOR – KCAL EXTRA

Purpose of the role

The Telesales Supervisor is responsible for promoting Kcal Extra products and managing the telesales team of Kcal Extra.

  • Key Areas of Responsibilities
  • Create sales strategies to drive market opportunities and implement details of set campaigns to meet the sales targets
  • Develop and maintain productive business relationships with all prospects, partners and clients
  • To ensure that the monthly sales targets are being met via execution of set marketing plans and strategies
  • Monitor competitive set and industry trends for meal prep companies and identify new opportunities
  • Track consumer and market insights by reviewing sales metrics, market share, profit projections, pricing and distribution and consumer research and feedback to better the product and service
  • Analyze sales data and product life cycle to determine new meal offerings, meal plans, products, services and reduce or delete under-performing ones
  • Create sales presentations in various business settings to highlight products and to drive sales.
  • To collaborate closely with a cross functional team including within the scope of assignment
  • Contribute to the planning and creation of quarterly sales & promotions
  • Manages the day to day operations of Kcal Extra telesales team including implementation and development of SOPs pertaining to customer journey from placement of order, food production to delivery
  • Manages customer care including problem resolution with respect to ordering process, customer complaints, food quality and delivery timing
  • Lead product development for new menu ideas and new products based on customer need and growth of brand
  • Professional Requirements
  • A Bachelors degree
  • At least 5 years of experience in similar capacity with at least 3 years in the U.A.E
  • Knowledge of MS Office
  • Knowledge or training in public speaking and presentation techniques
  • Nutrition background is an advantage
  • Call centre experience is a plus
  • Interpersonal Requirements
  • Time management skills
  • A very good listener
  • Remarkable team management, delegation, issue resolution, coaching skills and ability to motivate others
  • Job Type
  • Full-time
  • Salary
  • AED 10,000/Month + Performance based incentives
  • Required language(s)
  • Arabic
  • English

Please forward your CV to

DEMI CHEF DE PARTIE

Purpose of the role

The Demi Chef de Partie is responsible for supervising staff and ensuring high levels of food preparation in order to deliver high quality food. He is also responsible to assist with food cost controls.

  • Key Areas of Responsibilities
  • To ensure that all food preparation meets standards
  • Prepare and present high quality food
  • Supervise the staff
  • Keep all working areas clean and tidy and ensure no cross contamination
  • Ensure food stuffs are of a good quality and stored correctly
  • Contribute to controlling costs, improving gross profit margins, and other departmental and financial targets
  • Assist other departments wherever necessary and maintain good working relationships
  • Assist Head Chef/Sous Chef in the training of all staff in compliance of company procedures
  • Report maintenance, hygiene and hazard issues
  • Comply with company security, fire regulations and all health and safety and food safety legislation
  • Ensure the consistency in the preparation of all food items
  • Actively share ideas, opinions and suggestions in daily shift briefings
  • Ensure all kitchen colleagues are aware of standards and expectations
  • Continually strive to improve food preparation and presentations
  • Have full knowledge of all menu items, daily features and promotions
  • Ensure the cleanliness and maintenance of all work areas, utensils, and equipment
  • Follow kitchen policies, procedures and service standards
  • Follow all safety and sanitation policies when handling food and beverage
  • Other duties as assigned
  • Professional Requirements
  • Minimum of a High School Certificate or equivalent.
  • Minimum 5 years experience as Demi Chef de Partie.
  • Must have excellent time management skills
  • Ability to act on own initiative and handle stress well
  • Interpersonal Requirements
  • Ability to manage and prioritize
  • Ability to meet deadlines
  • Adaptable to various competing demands
  • Be environmentally aware
  • Job Type
  • Full-time
  • Salary
  • AED 3,800/Month + Accommodation
  • Additional benefits
  • Medical & Airfare as per company policy
  • Required language(s)
  • English

Please forward your CV to

CASHIER CUM SALES PERSON (Arabic Female)

Purpose of the role

The Cashier/Sales person is under the direct supervision of the Restaurant Manager. She will be responsible for providing excellent customer service to our customers in a very professional way.

  • Key Areas of Responsibilities
  • Provide the customers with fast, friendly, courteous and efficient service.
  • Inform the customers of daily specials.
  • Greet and take the orders from customers.
  • Present menus to customer and answers questions about menu items, making recommendations upon request.
  • Explain how various menus are prepared, describing ingredients and cooking methods.
  • Write customer's food orders on order slips memorize orders or enter orders into computers for transmittal to kitchen staff.
  • Serve food and beverages accurately as per customers' order.
  • Prepare itemized checks and accept payments as and when required.
  • Collect the payments by cash, credit cards or debit cards.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and there is adequate change.
  • Maintain a clean and orderly reception area.
  • Provide help and support to junior staff.
  • Additional Requirement
  • Sales 1 Year
  • Job Type
  • Full-time
  • Salary
  • AED 3,000 / month
  • Required language(s)
  • Arabic
  • English

Please forward your CV to

ASSISTANT MANAGER - CUSTOMER SERVICE

Purpose of the role

The Assistant Manager Customer Service (Kcal Extra Assistant Manager) has to carry out all admin duties as required by the Kcal Extra Operations Manager. His/Her role is to champion customer service and sales duties set forth. The successful candidate will focus on all aspects of customer satisfaction and care as well as the supervision of our dedicated Customer Service Associates.

  • Key Areas of Responsibilities
  • Leading or supervising a team of customer service staff.
  • Set reasonable customer satisfaction goals and work with the team to meet them on a consistent basis.
  • Monitors the KPI of the team on daily/weekly/monthly basis and initiate the incentive program.
  • Handles escalated complaints and concerns; In charge of critical and high level concerns which require immediate decision and action.
  • Coordinates with operations team including logistics and production to ensure the smooth customer experience.
  • Provide coaching and monitoring for Team Leaders and members; conduct training.
  • Processing and issuing refunds or compensation to customers.
  • Providing help and advice to customers using your organisation's products or services
  • Developing feedback or complaints procedures for customers to use
  • Improving customer service procedures, policies and standards for your organisation or department
  • Learning about the competitors products or services and keeping up to date with changes
  • Support the Operations Manager with any task required.
  • Professional Requirements
  • 2+ years of job experience in Customer Service with a supervisory background.
  • Bachelors Degree or Equivalent.
  • Expereince in an e-commerce background or start up is a plus.
  • Interpersonal Requirements
  • Entrepreneurial work ethics
  • Ability to work under pressure
  • Highly organized
  • Excellent grooming/appearance at all times
  • Excellent verbal and written communication skills
  • Excellent MS Excel & Powerpoint skills
  • Sociable with an open personality that fits with the brand image
  • Commitment to developing and maintaining a premium brand
  • Job Type
  • Full-time
  • Salary
  • AED 8,000-10,000/Month
  • Additional Benefits
  • Medical & Annual Airfare for self
  • Required language(s)
  • English

Please forward your CV to