Kcal World Group

Careers

1. Telesales Executive (Arabic)

Purpose of the role

The Telesales Executive is responsible to present the company products with integrity to customers within the UAE. Reporting to the Telesales Manager, he will handle the accounts of Fuel Up customers and provide them with efficient customer service.

  • Key Areas of Responsibilities
  • Influence customers to buy the product by following a prepared script.
  • Initiate and follow up the sales process from initial contact phase till closure.
  • Document and update all activity through our CRM.
  • Managing, tracking and following up on leads by calling them.
  • Meeting daily and quarterly sales target through calling.
  • Submit daily and monthly report of all activities done.
  • Serve as point of contact for customers and answer their service related queries in person and on the phone.
  • Professional Requirements
  • Bachelor’s degree or equivalent with MS office knowledge.
  • At least 2 years’ experience in Telesales.
  • Excellent communication skills in Arabic & English.
  • Excellent typing skills.
  • Package
  • AED 6,500/Month + Performance based incentives
  • Additional Benefits: Medical & Annual Airfare for self
  • Job Type
  • Full-time(6 days/week)
  • Required language(s)
  • Arabic
  • English

Please forward your CV to

2. Commis 3 Chef (Male Candidates Only)

Purpose of the role

The Commis Chef will be responsible to provide assistance to Chef De Partie in carrying our preparatory work for creating dishes, stocking food supplies and maintaining high standards of hygiene.

  • Key Areas of Responsibilities
  • Preparation and portioning of food on time and ensuring they meet quality and quantity standards.
  • Prepare food by accurately following the recipes provided.
  • Maintain the cleanliness in all assigned areas, including refrigerators and freezers.
  • Ensure freshness and suitability of products used by the section that they are stored properly.
  • Ensure smooth running of the section during Chef De Parties' absences.
  • Control cost by minimizing spoilage, waste, proper storage and exercising strict portion control.
  • Follow the Basic Food Hygiene Guide Lines always.
  • Weigh the ingredients and using proper quantities in preparing food.
  • Assist the chefs in ensuring that the health and safety standards are upheld in the kitchen.
  • Professional Requirements
  • High School or equivalent.
  • Minimum 1-2 years full-time work experience; previous experience in F&B industry required.
  • Knowledge of food preparation in accordance with high quality standard.
  • Knowledge of maintaining high standards of hygiene.
  • Interpersonal Requirements
  • Works quickly and efficiently.
  • Attention to detail.
  • Ability to work under pressure.
  • Ability to learn on your feet.
  • Excellent communication and interpersonal skills.
  • Adaptable to various competing demands.
  • Listening skills and adaptability.
  • Thorough and methodical.
  • Well organized.
  • Package
  • Salary: AED 1500.00 /month + Shared Bachelor's Accommodation + Duty meals
  • Job Type
  • Full-time (6 Days/week)
  • Required language(s)
  • English
  • Experience
  • 1-2 Years

Please forward your CV to

3. Commis 3 Chef (Male Candidates with Pastry Experience)

Purpose of the role

The Commis Chef will be responsible to provide assistance to Chef De Partie in carrying our preparatory work for creating dishes, stocking food supplies and maintaining high standards of hygiene.

  • Key Areas of Responsibilities
  • Preparation and portioning of food on time and ensuring they meet quality and quantity standards.
  • Prepare food by accurately following the recipes provided.
  • Maintain the cleanliness in all assigned areas, including refrigerators and freezers.
  • Ensure freshness and suitability of products used by the section that they are stored properly.
  • Ensure smooth running of the section during Chef De Parties' absences.
  • Control cost by minimizing spoilage, waste, proper storage and exercising strict portion control.
  • Follow the Basic Food Hygiene Guide Lines always.
  • Weigh the ingredients and using proper quantities in preparing food.
  • Assist the chefs in ensuring that the health and safety standards are upheld in the kitchen.
  • Professional Requirements
  • High School or equivalent.
  • Minimum 1-2 years full-time work experience; previous experience in F&B Industry required.
  • Knowledge of food preparation in accordance with high quality standard.
  • Knowledge of maintaining high standards of hygiene.
  • Interpersonal Requirements
  • Works quickly and efficiently.
  • Attention to detail.
  • Ability to work under pressure.
  • Ability to learn on your feet.
  • Excellent communication and interpersonal skills
  • Adaptable to various competing demands
  • Listening skills and adaptability
  • Thorough and methodical
  • Well organized
  • Package
  • Salary: AED 1,500 + Shared bachelor's accommodation
  • Job Type
  • Full-time (6 days per week)
  • Required language(s)
  • English
  • Experience
  • 1 Year

Please forward your CV to

4. UI/UX Designer

Purpose of the role

Kcal is actively seeking a seasoned and innovative UX/UI designer who embodies the essence of design thinking. In this role, you will lead the charge in establishing top-tier design and user experience standards for our digital products. Your responsibilities will encompass the full design lifecycle, beginning with meticulous research, followed by close collaboration with cross-functional teams including creative, software development, and key stakeholders. You'll be responsible for crafting user-centric solutions, encompassing user flows, wireframes, and interactive prototypes, ultimately shaping the future of our product offerings. Join us and help drive excellence in digital design and user experience at Kcal. This position is based in our head office in Jumeirah Lakes Towers, Dubai.

  • Key Areas of Responsibilities
  • Collaborate effectively with multidisciplinary teams to define and enhance user experiences across digital products and services.
  • Conduct comprehensive user research activities, such as usability testing, in-depth interviews, workshops, and ethnographic studies.
  • Advocate for and implement accessibility criteria to ensure inclusivity in our digital offerings.
  • Stay abreast of emerging trends and technologies in the digital landscape.
  • Work collaboratively on large-scale projects across various teams and squads, ensuring a user-centred approach.
  • Define multi-channel digital experiences aligned with our user-centered principles.
  • Professional Requirements
  • Bachelor's Degree in Design, UI/UX or other relevant designing field.
  • With 3-4 years professional experience in UI/UX Design, with an online portfolio of exceptional design projects.
  • Knowledge of wireframe tools (e.g., Adobe XD, Figma or Sketch) is a must.
  • Has proven working knowledge of and highly skilled in Adobe Creative Suite (notably Photoshop, Illustrator).
  • Ability to visualize innovative solutions beyond the simple use of software.
  • Interpersonal Requirements
  • Strong command of the English language (spoken) and excellent writing skills.
  • Strong interpersonal and communication skills - you'll be interacting with a culturally diverse team!
  • Problem solving abilities.
  • Ability to self-manage activities with minimal supervision.
  • Takes feedback constructively.
  • What we bring to the table
  • A fun friendly place to work and a great company culture to match. Did we mention we offer free lunches?
  • An inclusive, collaborative community, where your voice will be heard, and you'll have the opportunity to fuel your creative journey.
  • The ability to really make a difference with your ideas - we're a purpose driven company.
  • A modern office environment designed to foster inspiration, creativity, and teamwork.
  • A talented team of super smart (but humble) people.
  • A culture committed to innovation, openness, humor, respect & motivation.
  • Who we are and what we're about
  • 1. Continuous Development
  • At Kcal we're all about being better than we were yesterday, so naturally we want you to develop your own greatest asset - YOU. We encourage everyone on our team to continuously learn and grow into the best version of themselves so they can feel empowered not only in their job, but in life in general. Because at the end of the day, when you win, we all win.
  • 2. Support & Collaboration
  • No one does it alone and there's nothing wrong with asking for help when it's needed. We want everyone at Kcal to feel like they're part of a supportive team. Because when we work together, we come up with better ideas, faster solutions, limit errors, and achieve more together.
  • 3. Respectful Listening
  • At Kcal we believe respect should be nonnegotiable. And that it should go both ways in communicating and listening. We encourage open and honest communication while simultaneously doing our best to listen with the intention to understand and find common ground.
  • 4. Trust & Accountability
  • Personal accountability is the best way to foster trust amongst one another. We all have responsibilities to our roles, our teams, and our customers and it's important that we demonstrate that accountability in every task that we carry out. This ensures not only that we can deliver in our roles, but also that can excel.
  • 5. Innovation & Creativity
  • Kcal thrives off innovation and creativity - they're part of the DNA of what we do. And we strive to infuse them into every aspect of the company, from our brands to our culture, to our processes and finally to every bite of food our customers eat.
  • 6. A Passion for Healthy Living
  • We walk the talk. We're passionate about making the world a healthier place - one meal at a time! We continuously encourage healthy lifestyle choices through wholesome high-quality food, and our aim is to inspire and motivate those around us to eat well and be well.
  • Package
  • Salary: AED 13000/month + Medical + Annual Airfare for self
  • Job Type
  • Full-time (Monday to Friday)
  • Required language(s)
  • English

Please forward your CV to

5. Client Account Officer (Customer Service & Retentions) - Native Arabic Speakers Only

Purpose of the role

The Client Account (Customer Service) Officer is responsible to handle the accounts of Kcal Meal Plan customers and provide them with efficient customer service.

  • Key Areas of Responsibilities
  • Provide help and advice to customers about Kcal's products and services.
  • Communicate courteously with customers by telephone, email, letter, and face to face.
  • Investigate and solve customers' problems whilst working closely with the Team Leader.
  • Responsible to keep accurate records of discussions or correspondence with customers.
  • Learn about organization's products, promotions or services and keeps up to date with changes.
  • Responsible for collecting money paid by clients for meal plans and update the money collection schedule.
  • Coordinate with the Nutritionists for clients' appointments.
  • Ensure that all meal plans are created accurately whilst working closely with Nutrition Officers or the in-house Nutritionist.
  • Professional Requirements
  • Bachelor's degree or equivalent.
  • At least 3 years' experience in Customer Service.
  • Excellent communication skills.
  • Interpersonal Requirements
  • Good MS Office skills.
  • Good verbal and written communication skills
  • Ability to act on own initiative and handle stress well.
  • Excellent grooming/appearance at all times.
  • Sociable with an open personality that fits the brand image.
  • Commitment to developing and maintaining a premium brand.
  • What we bring to the table
  • A fun friendly place to work and a great company culture to match. Did we mention we offer free lunches?
  • An inclusive, collaborative community, where your voice will be heard, and you'll have the opportunity to fuel your creative journey.
  • The ability to really make a difference with your ideas - we're a purpose driven company.
  • A modern office environment designed to foster inspiration, creativity, and teamwork.
  • A talented team of super smart (but humble) people.
  • A culture committed to innovation, openness, humor, respect & motivation.
  • Who we are and what we're about
  • 1. Continuous Development
  • At Kcal we're all about being better than we were yesterday, so naturally we want you to develop your own greatest asset - YOU. We encourage everyone on our team to continuously learn and grow into the best version of themselves so they can feel empowered not only in their job, but in life in general. Because at the end of the day, when you win, we all win.
  • 2. Support & Collaboration
  • No one does it alone and there's nothing wrong with asking for help when it's needed. We want everyone at Kcal to feel like they're part of a supportive team. Because when we work together, we come up with better ideas, faster solutions, limit errors, and achieve more together.
  • 3. Respectful Listening
  • At Kcal we believe respect should be nonnegotiable. And that it should go both ways in communicating and listening. We encourage open and honest communication while simultaneously doing our best to listen with the intention to understand and find common ground.
  • 4. Trust & Accountability
  • Personal accountability is the best way to foster trust amongst one another. We all have responsibilities to our roles, our teams, and our customers and it's important that we demonstrate that accountability in every task that we carry out. This ensures not only that we can deliver in our roles, but also that can excel.
  • 5. Innovation & Creativity
  • Kcal thrives off innovation and creativity - they're part of the DNA of what we do. And we strive to infuse them into every aspect of the company, from our brands to our culture, to our processes and finally to every bite of food our customers eat.
  • 6. A Passion for Healthy Living
  • We walk the talk. We're passionate about making the world a healthier place - one meal at a time! We continuously encourage healthy lifestyle choices through wholesome high-quality food, and our aim is to inspire and motivate those around us to eat well and be well.
  • Package
  • Salary: AED 4500/month + Performance based incentives
  • Additional Benefits
  • Medical + Annual Airfare for self
  • Job Type
  • Full-time (5 days/week plus one Sunday each month)
  • Required language(s)
  • Arabic
  • English

Please forward your CV to

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